POLICIES & PROCEDURES
Policies are researched and written to meet CQC regulations, legislation and good practices to ensure high standard of quality of care. Policies meet all the new regulations of:
- Health and Social Care Act 2008 (Regulated Activities of 2014)
- Care Act 2014
- Criminal Justices and Courts Act of 2014
- The Care Standards of 2000
BELOW IS A LIST OF INDIVIDUAL POLICIES THAT WILL BE TAILORED SPECIFICALLY TO YOUR BUSINESS NEEDS
Access to Records and Files
Accidents and Emergencies
Accidents and Incident Reporting (RIDDOR)
Adult Safeguarding
Advance Care Planning
Advocacy
Alcohol and Drugs
Appraisal
Assessment of Need and Eligibility
Assistive Technology
Audit
Autonomy and Independence
Bariatric Care
Basic Life Support
Bribery and Corruption
Bullying & Harassment
Business Contingency and Emergency Planning
Care and Support Planning
CCTV Code of Conduct
Challenging Behaviour, Violence and Aggression
Clinical Governance Statement
Code of Conduct for Workers
Collection of Prescriptions
Compliance Principles
Complaints
Compliments (Listening and Learning)
Confidentiality
Consent
Continuity of Care or Support Workers
Control of Substances Hazardous to Health (COSHH)
Co-operating with other Providers
Corporate Social Responsibility
Data Protection
Death of a Service User
Dementia Care
Deprivation of Liberty Safeguards
Diabetes
Dignity and Respect
Direct Payments
Disability Discrimination
Disciplinary
Disclosure and Barring Service (DBS)
Disclosure and Barring Service (DBS) Referral
DNR
Dress Code
Duty of Candour
End of Life
Environmental Management
Equal Opportunities
Equality and Diversity
Falls Prevention
Female Genital Mutilation
Financial Irregularities
Financial Procedures
Fire Safety
First Aid
Fit and Proper Persons – Directors
Food Hygiene
Freedom of Information
Gifts and Legacies
Good Governance
Grievance (Staff)
Handling of Money – Service Users
Handling of Money – Service Users Who Lack Capacity
Health and Safety
Hot Water and Surfaces
Ill Treatment or Wilful Neglect
Infection Control
Information Security
Information Sharing Protocol
Internet and Email
Job Descriptions and Person Specifications
Lone Working
Maternity
Media and Public Relations
Medication
Meeting Needs
Mental Capacity Act 2005
Missed Visits
Missing Persons
Mobile Phone Use
Monitoring and Accountability
Moving and Handling
MRSA (Methicillin Resistant Staphylococcus Aureus)
Notifications
Nurse Re validation
Nutritional and Hydration Needs
Oral Health
Out of Hours and Emergency on Call Cover
Overseas Workers
Oxygen Therapy Paternity
Personal Budgets
Person Centred Planning
Personal Safety
Personal Shopping
Position of Trust
Premises – Access to Office
Premises and Resources
Prevention of Pressure Ulcer
Professional Boundaries
Promoting Continence
Protective Clothing and Equipment
Quality Assurance
Radicalisation
Range of Services and the Limits to Responsibility
Record Keeping
Recruitment and Selection
Recruitment of Volunteers
Redundancy and Redeployment
Relatives, Friends and Carers
Religion and Belief
Responsive Services
Restraint
Retirement
Risk Assessment
Safeguarding Children in an Adult Setting
Sensory Impairment
Sepsis Awareness
Service Improvement Plan
Service User’s Contract
Service User’s Home Security
Service User’s Records (Home)
Sexuality
Sickness/Absence
Smoking
Social Inclusion
Social Media and Networking
Staff Facilities
Stress Management
Supervision
Training, Development and Qualifications
Vaccinations
Vehicle Car Scheme
Whistleblowing
Young People and Employment Policy